Order Dispatch
Orders are processed and dispatched within 1–2 business days (excluding weekends and statutory holidays) after successful payment confirmation.
Estimated Delivery & Tracking
The estimated delivery timeline is 5–7 business days. Once your parcel has been dispatched from our studio, you will receive an automated shipping confirmation email containing your consignment tracking details.
Shipment Tracking
You can track the live progress and status of your consignment anytime by navigating to the ‘My Orders’ section of your account.
Our Commitment
At CLOY, we are dedicated to providing swift, seamless, and dependable deliveries for every piece. For detailed information regarding exchanges or size adjustments, please refer to our Return Policy.
Need Assistance?
If you have any questions or require tracking support regarding your order, please reach out to our team:
